Buying shoes online sounds dreamy until you’re standing in your hallway, one boot on, one off, wondering if you’ve got flippers for feet. We get it. Fit matters. That’s why we’ve made it our mission at Oak & Hyde to make the online shoe buying experience a little less Russian roulette and a bit more like that sweet spot between roomy and right 😄
Does Oak & Hyde run true to size?
We do everything we can to keep our sizing consistent with the brands that customers already know and trust. Think of us like that friend who always recommends a restaurant that actually lives up to the hype. We’ve studied the industry’s best-sellers, compared footbeds, and made sure our sizing sits comfortably in the “yep, that fits” category.
Of course, there’s no single size chart to rule them all. One brand’s 39 is another’s 40. But we stay as close to a universal fit as humanly possible (without inventing a new foot measurement system, which we have considered, just for the record).
Can I try on Oak & Hyde shoes in the UK?
Yes, you absolutely can try on Oak & Hyde in person. We’ve partnered up with the brilliant folks at Mastershoe in Trowbridge, Wiltshire to give you the full Oak & Hyde experience!
They stock a selection of our most-loved styles in-store, and even better, their team can get any style from our full collection delivered from our local warehouse to the shop floor in under five minutes (yep, you read that right). Monday to Friday, if it’s in our warehouse, it can be in your hands before your coffee cools.
So whether you're after gorgeous boots, dreamy leather sandals, or the softest barefoot shoes this side of the Pyrenees, you can try them on, walk around, do a little twirl, and see exactly how they feel before committing. No more guesswork.
Is there a stockist near me for Oak & Hyde?
If you’re near Trowbridge, you're in luck. Mastershoe is our official and exclusive partner store… the only place in the UK (actually, the whole world 😅) where you can try the full range in person, and it's not just any store. These guys know shoes. They’ll help you find the right fit, talk through your needs, and offer honest advice. Plus, it smells like new leather in there, which is always a bonus.
If you’re a little further afield, we’re always happy to help with fit advice over e-mail or phone. Our customer service team knows our shoes inside out and can guide you through the sizing for each model.
Can I try on Oak & Hyde barefoot shoes in-store?
Absolutely. Our barefoot range is available to try at Mastershoe too. Designed with flexibility, toe space, and that ground-connected feel in mind, they’re not your average shoes. Trying them on in person is a great shout, especially if you're new to barefoot-style footwear or just want to make sure they feel as good as they look.
Are Oak & Hyde shoes comfortable?
They’re handmade in Spain and Portugal by people who know what they’re doing. Comfort is kind of our thing. But don’t take our word for it, slide your feet into a pair at Mastershoe and see for yourself.
