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Standard T48 Delivery
Delivery estimated in 2-3 working days
from despatch.
During bank holiday and Christmas periods, deliveries may take longer than normal.
FREE on all footwear orders**
from despatch.
During bank holiday and Christmas periods, deliveries may take longer than normal.
FREE on all footwear orders**
**Please note, if purchasing shoe care with a pair of shoes, this is delivered free, if purchasing shoe care on its own, a £3.99 delivery charge will apply.**
Faster T24 Delivery
Delivery estimated in 1-2 working days
from despatch.
During bank holiday and Christmas periods, deliveries may take longer than normal.
£2.49 (for up to 2 pairs).
from despatch.
During bank holiday and Christmas periods, deliveries may take longer than normal.
£2.49 (for up to 2 pairs).
Next Working Day Delivery
Delivery following working day.
Order before 3pm on weekdays for next working day delivery.
Orders placed before 3pm Friday will arrive on Monday
(except Bank Holidays).
Orders placed after 3pm on Friday will be despatched
the following working day.
£5.99 (for up to 2 pairs).
Order before 3pm on weekdays for next working day delivery.
Orders placed before 3pm Friday will arrive on Monday
(except Bank Holidays).
Orders placed after 3pm on Friday will be despatched
the following working day.
£5.99 (for up to 2 pairs).
Popular Questions
Where is my order?
Your order has been sent to you using a Royal Mail trackable service, and you can follow its journey using the tracking number found in your order history.
1. Simply sign into 'Your account'
2. Select the order you wish to track
3. Click on the 'Royal Mail #XX12345678XX' link located beneath the product name you ordered.
This will take you to Royal Mails website. Click the 'Track your delivery' button to track your order.
1. Simply sign into 'Your account'
2. Select the order you wish to track
3. Click on the 'Royal Mail #XX12345678XX' link located beneath the product name you ordered.
This will take you to Royal Mails website. Click the 'Track your delivery' button to track your order.
How do I return my order?
You can return items to us within 30 days of receiving your order.
Any items returned should be clean, unworn and with the original tags attached, and MUST include the original box in as-received condition (no labels or tape attached).
Please also ensure you include your invoice with your return.
Check out our Returns page and you'll find everything you need to know on how to return an item.
Any items returned should be clean, unworn and with the original tags attached, and MUST include the original box in as-received condition (no labels or tape attached).
Please also ensure you include your invoice with your return.
Check out our Returns page and you'll find everything you need to know on how to return an item.
How can I track my order?
You can track your order by visiting the Royal Mail tracking website with your tracking number.
You can access your tracking number by following the instructions below:
1. Simply sign into 'Your account'
2. Select the order you wish to track
3. Click on the 'Royal Mail #XX12345678XX' link located beneath the product name you ordered.
This will take you to Royal Mails website. Click the 'Track your delivery' button to track your order.
You can access your tracking number by following the instructions below:
1. Simply sign into 'Your account'
2. Select the order you wish to track
3. Click on the 'Royal Mail #XX12345678XX' link located beneath the product name you ordered.
This will take you to Royal Mails website. Click the 'Track your delivery' button to track your order.
Do you offer international shipping?
Currently, we only ship within the UK.
Couldn't find what you are looking for? View more Frequently Asked Questions.